Since 2005 · Mumbai, India

20 Years Of
Communication
Excellence.

From a humble SMS platform to India's official Meta WhatsApp Business Partner — we've been connecting businesses with their customers for over two decades.

Our Story

Built On 20+ Years
Of Trust

ECommunication was founded in 2005 with a simple mission: make business communication accessible, reliable, and scalable for every Indian business.

Starting with bulk SMS services from our office at Phoenix Paragon Plaza, Kurla, we grew to serve over 500+ businesses across industries — from healthcare and finance to e-commerce and logistics.

In 2024, we became an Official Meta WhatsApp Business Tech Partner — one of a select few Indian companies to achieve this certification. This means our clients get access to the full power of WhatsApp Business API with the trust and reliability of Meta's official ecosystem.

Today, ECommunication processes 50,000+ messages daily, manages multi-channel campaigns, and provides enterprise-grade communication infrastructure for businesses across India.

20+
Years in Business
500+
Business Clients
50K+
Daily Messages
98%
Open Rate
Our Journey

From SMS To Meta Tech Partner

2005
ECommunication Founded
Started as a bulk SMS platform from Mumbai, serving local businesses with transactional and promotional messaging.
2010
TRAI Registration & Scale
Registered with TRAI, expanded to short codes, miss call services, and IVR. Grew to 100+ enterprise clients across India.
2018
Multi-Channel Platform Launch
Launched unified platform for SMS, email, voice calls and miss call campaigns. Introduced REST API for enterprise integrations.
2023
WhatsApp Business API Integration
Integrated WhatsApp Business API, enabling clients to send rich media campaigns with images, videos, and interactive buttons.
2024
Official Meta Tech Partner ✅
Achieved the prestigious Official Meta WhatsApp Business Tech Partner certification — one of select few in India. Launched Embedded Signup, template builder, and full campaign management platform.
2026
ECommunication 2.0
Launched AI-powered template suggestions, multi-agent inbox, WhatsApp Flows, and advanced analytics. Scaling to serve 1,000+ businesses.
Our Values

What Drives Everything We Do

🎯

Reliability First

99.9% uptime SLA. Automatic refunds on failed deliveries. Your messages reach your customers — or you don't pay.

🔒

Security & Compliance

TRAI-registered, Meta-certified, end-to-end encrypted. We handle your customer data with the highest security standards.

🇮🇳

Made for India

Built by Indians, for Indian businesses. INR pricing, Hindi support, local compliance, and a team that understands your market.

⚡

Speed & Scale

Send 50,000 messages in minutes. Our infrastructure scales with your business — whether you send 100 or 10 million messages.

🤝

Partnership Mindset

We're not just a vendor — we're your communication partner. Dedicated support, onboarding help, and growth guidance.

💡

Continuous Innovation

First in India to offer Embedded Signup, WhatsApp Flows, and AI-powered templates. We stay ahead so you stay ahead.

Certifications & Recognition

Trusted By Industry Leaders

✅
Meta Tech Partner
Official WhatsApp Business API Partner
📡
TRAI Registered
Fully compliant bulk messaging platform
🔒
ISO 27001
Information security management certified
🏆
20+ Years
India's most experienced comm platform

Ready To Work With The Best?

Join 500+ businesses that trust ECommunication for their communication needs.

🚀 Get Started Free Talk to Our Team →